FAQ

cooking kit + ingredients

  • What cooking kit packages do you offer?
There are 3 ways to participate: (1) explore country package, (2) explore continent package, or (3) explore the world package.   With every package, you will receive a new country box each month.  With one country kit, you can try us without any obligations. The longer your package, the greater the discount!
  • What items are in each cooking kit?

Every month you will explore a new country kit complete with 3 easy-to-follow recipes, our pre-measured spice/sauce mix for the recipes, shopping list, explore brochure, activity sheet, country sticker, flag pin and a fun collectible. 

  • What is the recommended age for eat2explore cooking kit?

The recommended age for our cooking kit is 5 years old or older. 

  •  Are the ingredients local and/or organic?

We include organic and locally sourced ingredients whenever possible.  It is not guaranteed.

  •  Do you accommodate food allergies?

Our ingredients are handled in facilities that process milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soy, gluten, and sulfites. We recommend you use your best judgment when considering dietary restrictions, but you can easily modify recipes by omitting ingredients you’d like to avoid.  To help you make as informed a decision as possible, every mixes includes a breakdown of its ingredients and any of the eight major allergens as recognized by the FDA.

  • What countries are currently available?

The countries change periodically. Some of the countries included are: France, Spain, Italy, Greece, USA, China, Japan, India, Mexico, Singapore, Israel, Morocco, Lebanon, Ethiopia and Brazil.

  • Can I choose which country is featured in my next box?

Customers are currently unable to choose which countries their boxes will feature.  If you are interested in purchasing individual country, you can do so with our one country cooking kit.

  • How did you develop the content and material for eat2explore?

Throughout our development cycle, we have tested our products directly with children, parents and educators who have direct experience working with children and have incorporated their feedback.  We will continue to work with families, educators and organizations that aim to create a healthy food culture among families.


ordering + delivery

  • How much eat2explore cooking kit cost?

We offer 3 ways to participate: (1) explore country package, (2) explore continent package, or (3) explore the world package.   Please visit “our shop” page for more details on the pricing of each option.

  •  How much does shipping cost?

We offer free shipping always within continental United States.  We ship our international packages from the United States using a shipping method that is the most affordable for our international customers.  Packages are delivered by your local mail carrier.

  • When will my monthly cooking kit arrive?

The monthly kits will be sent out on the 1stTuesday of each month.   Upon shipping, the U.S. orders should arrive within 4-8 business days.  Shipments to destinations outside of the U.S. should arrive within 11-14 business days, depending on the local carrier.  Your first cooking kit orders will be sent out within 3-4 days of order receipt. eat2explore is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, the international customs regulations, or any other unforeseen factors.

  • How do I cancel my order?

If you have purchased a package where we bill you in advance, the prepaid packages are not refundable.

  • What if I’m away for a few weeks?

You can pause your delivery at any time by contacting us at contact@eat2explore.comor call us at 1888-393-2839.  We would be happy to help.

  • How do I make changes to my delivery address?

You can change your delivery address any time through your online account.  We will update the new shipping address on the order effective on the next shipment.

  • What payment methods do you accept?

We accept all major credit cards including Visa, MasterCard, Discover and American Express.  You can also use PayPal or Amazon Pay.

  •  When will I be billed?

Your credit card will be charged at the time you submit your order on our website.   Please note that we charge in advance of packages being shipped in order to process the shipments.  

  • Can I order eat2explore cooking kits to be delivered outside of the United States?

We are currently available to ship within the United States.  If you are interested in shipping outside of the United States, please contact us at contact@eat2explore.comor call us at 1888-393-2839.  

  •  Can I order eat2explore as a gift?

We would love for you to gift eat2explore cooking kit packages! When you place your order, you can include a personalized gift message that will be included with the first cooking kit.

  • Are the packaging materials recyclable?

Yes, our packaging materials are recyclable.  Just break down the boxes and recycle accordingly.

 

about us

  • Who are the people behind eat2explore?

eat2explore was founded by working moms who not only have a passion for collaborative cooking but a desire to bring families together through world cuisine and culture. Please read our story for more information.

  •  How do I contact eat2explore?

You can contact us via email at contact@eat2explore.comor call us at 1-888-39-eatexp / 1-888-393-2839.  We look forward to hearing your feedback and suggestions.

  • What are your terms and privacy policy?

eat2explore is determined to protect your privacy and safeguard your information.  Please read our Terms and Privacy Policy for details.