FAQ

Subscription

3 types of monthly featured countries subscription with 4 different payment options:

• Regular featured country
• Vegetarian optional featured country
• Gluten-free optional featured country

4 different payment options - with monthly payment, you can try us without any obligations. The longer your package, the greater the discount!

• Monthly
• 3 months prepayment @ 5% discount
• 6 months prepayment @ 10% discount
• 12 months prepayment @ 15% discount

All subscriptions include FREE SHIPPING and RENEW automatically. Monthly subscriptions can be cancelled anytime.

Prepaid Plans: Please note, members on a 3, 6 or 12-month plan will continue to receive explorer boxes until the end of their current prepaid billing period. Refunds are not issued.

Single boxes & bundles

You can pick and choose your preferred country or continent bundles. Continent bundles are 5 countries for the specific continent. All orders will be shipped in one shipment.

vegetarian optional - we provide vegetarian spice/sauce mixes and despite the images of the recipe cards with meat/fish ingredients, the recipe cards and the steps have vegetarian options where you can make the same meal with vegetarian ingredients.

gluten-free optional - we give you gluten-free spice/sauce mixes and the recipe cards have alternative gluten-free ingredient options for you can make the same meal.

We have 24 regular featured countries/regions, 17 gluten-free optional countries/regions and 20 vegetarian optional countries/ regions. The countries change periodically and we add 2 new countries every year.

Regular featured countries rotation for 2024/25:

Mexico (Aug), Kenya (Sep), Greece (Oct), Thailand (Nov), Brazil (Dec), China (Jan 25), Lebanon (Feb 25), Ireland - NEW (Mar 25), France (Apr 25), Israel (May 25), Japan (Jun 25), Peru (Jul 25)

Gluten-free optional countries rotation for 2024/25:

Sweden (Aug), India (Sep), France (Oct), USA (Nov), Spain (Dec), Ukraine (Jan 25), Mexico (Feb 25), Ireland - NEW (Mar 25), Kenya (Apr 25), Brazil (May 25), UK (Jun 25), Thailand (Jul 25)

Vegetarian optional countries rotation for 2024/25:

Sweden (Aug), South Korea (Sep), France (Oct), USA (Nov), Israel (Dec), India (Jan 25), Jamaica (Feb 25), Ireland - NEW (Mar 25), Spain (Apr 25), Ukraine (May 25), Mexico (Jun 25), Kenya (Jul 25)

Each explore box comes with 3 easy-to-follow recipes, our pre-measured spice/sauce mixes for each recipe, shopping list, explore country brochure, activity sheet, country sticker, flag pin and a fun cooking tool.  There is a passport with your 1st box.

The recommended age for our explore box is 5 years old or older.  All our cooking steps are rated by chef hats for complexity and safely, and there are steps for kids 3 or 4 years old to mix or whisk and still be helpful in the kitchen.  Teenagers should be able to prepare the full meal by themselves.

We include organic ingredients whenever possible.It is not guaranteed.

All our dried spices are McCormick sourced quality that will last indefinitely.  All our sauces are hot-filled and approved by Cornell Food Tech; they will last indefinitely if it is not opened.  We don’t put a best by date because we believe in reducing food waste.  If your mixes don’t look fresh, we will replace them right away! We produce a new batch of spice/sauce mixes every few weeks.

Our ingredients are handled in facilities that process milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soy, gluten, and sulfites. We recommend you use your best judgment when considering dietary restrictions, but you can easily modify recipes by omitting ingredients you’d like to avoid. 

To help you make as informed a decision as possible, all of our sauces or spice mixes include a breakdown of ingredients and any of the eight major allergens as recognized by the FDA are clearly identified.

With monthly subscription, customers are NOT ABLE to choose their preferred countries each month.  If you are interested in purchasing a specific country, you can do so with single box option.

The recipes are curated by culinary trained chefs from the French Culinary Institute.  Throughout our development cycle, we have tested our products directly with children, parents and educators and we have incorporated their feedback.We continue to work with families, educators and organizations that aim to create a healthy food culture among families.